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Shipping Policy

Processing Shipping

All orders are picked and processed between 1 – 2 business days. All orders ship from Amritsar, Punjab. Upon your orders shipment you will be emailed a tracking number to view its transit, via the applicable shipping method and carrier. Orders will only ship within the India.

Orders placed by 12 Noon PST Monday through Friday (excluding holidays) will be processed and shipped within 2-3 business days. Please call us to be certain of a rush status and make a note on your order form. We will ship it out as soon as possible.

Orders placed after 12:00 PM Friday and over the weekend will be processed only on the following Monday.

We offer several shipping options for delivery within the India Surface, Express and Next Day Air.

Please keep in mind, shipping times below are once the order ships:

Surface 5-7 business days (Processing Time – 2 Days, Shipping Time – 3 – 5 Days)

Expedited 2-3 business days (Processing Time – 1 Day, Shipping Time – 1 – 2 Days)

Express 1-2 business days (Processing Time – Processing – 1 Day, Shipping Time – 1 Day)

International Orders: Unfortunately, we are unable to ship internationally at this time.

Shipping costs are based on your total order amount before sales tax and promotional discounts are applied. Prices are per shipping address.

Instructions by Courier Service providers

Under certain circumstances, carriers will not leave package(s) unless they receive a signed note instructing them to do so. If you wish delivery in your absence, please be prepared to leave a signed note.
Consumers have a right to thoroughly inspect package contents when accepting delivery from handler and “noting” obvious shipping damage when signing. If no one is home when order is delivered, please inspect the contents as soon as possible and immediately report any damages sustained in shipping. (Products are not shipped out from us with damaged, torn or excessively taped packaging. If you receive your order in this poor condition, it was obviously sustained in transit and not the fault of the shipper.) Therefore, we ask that you please keep all packaging and contents for verification, and notify carrier and outerkart.com about the damage.

Please contact us at info@outerkart.com and we will process a claim and/or replacement. All courier service providers usually requires an inspection in the event of damage so please hold onto all packing materials and the item until further notice. outerkart.com must be informed within 3 days of delivery of all damaged goods, or we cannot process a claim.

Please inspect all deliveries thoroughly upon arrival.

Shipping Types

Shipping is divided into 3 Zones as below:-

  1. Local Shipping
  2. Regional Shipping
  3. National Shipping

Local Shipping is applicable only in Amritsar with 25 KM of related areas.

Regional Shipping method is applicable to Punjab State.

National Shipping is applicable to pan India.

Cost of Shipping

Local Shipping : Rs. 35 upto 500 Grams and additional Rs.20 above 500 Grams.

Regional Shipping : Rs. 55 upto 500 Grams and additional Rs.25 above 500 Grams.

National Shipping : Rs. 65 upto 500 Grams and additional Rs.30 above 500 Grams.

Cash on Delivery

When you choose CASH ON DELIVERY option on payment page then you have to pay a fixed amount of Rs. 50 extra.

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