Contact Us
We’re Here to Help You
Have a question about your order, need guidance on our Ayurvedic formulations, or have an inquiry regarding returns or payments? Our dedicated customer care team is ready to assist you.
Customer Support Email
For orders, tracking, refunds & general inquiries:
Typical response time: within 24 hours
Operating Hours
Monday – Saturday: 9:30 AM – 6:30 PM IST
Sunday & Gazetted Holidays: Closed for dispatch (email support active)
Time Zone: Indian Standard Time (UTC+5:30)
Operational Location
OuterKart Official Store
State / Region: Punjab, India
Country: India
Jurisdiction: Courts of Punjab, India
Send Us a Direct Message
Fill out the form below and our team will get back to you promptly.
📦 Looking to Track Your Order?
Once your order is dispatched, a tracking link is sent via email and SMS. You can also view current statuses under your account.
🔄 Need to Return or Exchange?
We provide a 7-day return window for damaged, defective, or incorrect items. Please inspect our guidelines before submitting a request.
🔒 Safe & Secure Payments
All online payments are processed through 256-bit SSL encrypted 3D-Secure gateways. OuterKart never stores your confidential card or banking credentials.